Frequently Asked Questions
Everything you need to know about Epson PrintOne
What's included in every PrintOne plan?
Every PrintOne plan includes the printer, free delivery and installation, genuine Epson ink supplied under the programme, your monthly page allowance, and onsite servicing.
Which Epson printer do I get?
Each plan is matched to a specific Epson EcoTank model, from the L1250 on PrintOne Lite up to the L15180 on PrintOne Max Plus. See the plan comparison for the full list.
How is PrintOne different from buying a printer outright?
Instead of an upfront printer purchase and separate ink buying, PrintOne combines the printer, ink support and servicing into one predictable monthly fee.
Do I need to buy ink separately?
No. Genuine Epson ink is supplied under the programme as part of your monthly plan.
Is servicing included?
Yes. Every plan includes onsite servicing, with onsite repair or a one-to-one exchange available subject to final approved terms.
Who is PrintOne for?
PrintOne is designed for home users, families, students, home businesses, SMEs, and small offices, including offices that need A3 printing.
Who operates PrintOne?
PrintOne is operated by Print-IQ Singapore Pte Ltd and powered by Epson.